Your data rights on our site
Who we are
Our website address is: https://www.fingerlakeshelitours.com. We are the online digital face of Finger Lakes HeliTours LLC dba Finger Lakes HeliTours (sometimes referred to as #FLHT).
What personal data we collect and why we collect it
We collect a variety of personal data including name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
We retain no sensitive information (such as medical or private data).
The data we collect is used for strictly professional purposes so that we may contact you, more accurately present our business to you based on demonstrated intent, market and advertise to you and people you know and for other digital purposes related to transacting online. Personal data we collect is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep contact form submissions for an indeterminate period or a period determined by law for customer service purposes and may sometimes use this information for marketing purposes.
If you leave a comment or transact on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you continue to use the site. These cookies may last for one year or longer as permitted legally.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last usually for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will typically persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles, content, media, links, commerce software, scripts and other functions on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics and other tracking software to enable us to improve our web designs and services.
Who we share your data with
Your data is normally retained securely in our databases and not made available for use beyond official purposes unless absolutely necessary (for example in cooperation with law enforcement agencies, emergency situations, as permitted by law, etc). We will ocassionally share limited portions of your data if we are required to by third parties in order to provide additional services to you. These data sharing opportunities should be automated digital processes and should be made transparent to you, the end user.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Transactions that occur on our site for commerce purposes will also be retained. Third parties may have access to your data in order to provide their services and will retain your data or portions of it in accordance with law and their own privacy policies or terms.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your data may also be transmitted across third party servers around the web, through content data networks. Any transactions for commerce, reservations or data you provide in accordance with our online services may be transmitted for storage elsewhere.
Your contact information
You may contact us at firstname.lastname@example.org
How we protect your data
Data protection measures may include technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection.
What data breach procedures we have in place
If your data is obtained through breach or illegal actions, we will notify you as soon as we are able to and in accordance with our own procedures and in accordance with legal statute.
What third parties we receive data from
We work with third parties including vendors, marketers, trade groups, software developers, advertisers, social media groups and industry leaders in order to develop our offerings and services to be the best they can be. User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days.
What automated decision making and/or profiling we do with user data
Your data may be manipulated, modeled, profiled, analyzed or otherwise parsed to enhance our services.
Industry regulatory disclosure requirements
Your data will be collected IAW legal statute and standards set within the county, state, and within our industry communities.
Policy and Procedure Changes